SIA Door Supervisor Practice Test
SIA - Security Industry Authority Door Supervisor SIA Communication Skills 3
A hearing-impaired patron approaches the venue entrance.
Which of the following communication methods should a door supervisor try first?
Select your answer
A
Shout clearly in the patron's ear
B
Face the patron directly, speak clearly at a normal pace, and use gestures or written communication if needed
C
Communicate only through their companion and ignore the patron
D
Use exaggerated mouth movements to help the patron lip-read
Hint
