SIA CCTV System Maintenance 2

Question 1

What is 'preventative maintenance' in the context of CCTV systems?

Accepted Answer

Scheduled activities designed to keep equipment functioning and prevent failures

Answer

Fixing equipment after it breaks

Answer

Replacing all equipment annually

Answer

Only maintaining cameras that are most used

Question 2

What environmental factor can cause condensation inside a camera housing?

Accepted Answer

Rapid temperature changes causing moisture to form inside the housing

Answer

High wind speeds

Answer

Heavy rain

Answer

Direct sunlight

Question 3

What is the purpose of a maintenance log for a CCTV system?

Accepted Answer

To record all maintenance activities, faults, repairs, and system changes for accountability

Answer

To track how much the system cost

Answer

To plan the annual Christmas party

Answer

To monitor staff performance

Question 4

What should be done when upgrading CCTV system firmware or software?

Accepted Answer

Back up the current configuration, test the update in a non-critical environment if possible, and schedule the update during off-peak hours

Answer

Install updates immediately without testing

Answer

Only update once the system has failed

Answer

Let the manufacturer update it remotely without supervision

Question 5

How can a CCTV operator check whether all cameras in the system are operational?

Accepted Answer

Systematically review each camera feed, checking image quality, movement, focus, and recording status

Answer

Only check cameras that cover high-risk areas

Answer

Ask members of the public to wave at cameras

Answer

Check only those cameras that have been reported faulty

Question 6

What is the purpose of a service level agreement (SLA) with a CCTV maintenance provider?

Accepted Answer

To define response times, service standards, and responsibilities for maintaining the CCTV system

Answer

To guarantee the lowest price

Answer

To allow the provider unlimited access to footage

Answer

To ensure the provider installs the most cameras possible