SHRM Society for Human Resource Management 2 — Questions and Answers
Question 1: Under the SHRM Competency Model, which behavioral competency involves the ability to effectively exchange information with stakeholders at all levels?
- Communication (Correct answer)
- Consultation
- Global & Cultural Effectiveness
- Relationship Management
Correct answer: Communication
Communication is the SHRM behavioral competency focused on effectively exchanging information with stakeholders at all organizational levels.
Question 2: An employee alleges retaliation after filing an EEOC complaint. Which federal law specifically prohibits this type of retaliation?
- Title VII of the Civil Rights Act
- Americans with Disabilities Act
- Age Discrimination in Employment Act
- All of the above (Correct answer)
Correct answer: All of the above
Title VII, the ADA, and the ADEA all contain anti-retaliation provisions protecting employees who file EEOC complaints.
Question 3: Which HR metric best measures the effectiveness of a recruitment process by comparing offer acceptance to the number of offers extended?
- Time-to-fill
- Offer acceptance rate (Correct answer)
- Cost-per-hire
- Applicant-to-interview ratio
Correct answer: Offer acceptance rate
Offer acceptance rate directly measures recruitment effectiveness by comparing how many candidates accept offers versus total offers extended.
Question 4: A company wants to ensure pay equity across gender lines. Which analysis technique compares employees in similar roles while controlling for legitimate pay factors?
- Compa-ratio analysis
- Regression analysis (Correct answer)
- Market pricing survey
- Broadbanding
Correct answer: Regression analysis
Regression analysis controls for legitimate variables (experience, tenure, role) to isolate whether gender explains pay differences.
Question 5: The SHRM-CP credential is designed primarily for HR professionals who:
- Set HR strategy at the executive level
- Implement HR policies and serve in operational roles (Correct answer)
- Hold a doctorate in human resources
- Manage HR for multinational corporations only
Correct answer: Implement HR policies and serve in operational roles
The SHRM-CP targets HR professionals who implement policies and operate at the operational/tactical level rather than the executive strategic level.
Question 6: Which principle of the Fair Labor Standards Act (FLSA) determines whether an employee must receive overtime pay?
- Exempt vs. non-exempt classification (Correct answer)
- Union membership status
- Part-time vs. full-time status
- Employment at-will doctrine
Correct answer: Exempt vs. non-exempt classification
The FLSA's exempt/non-exempt classification determines overtime eligibility based on salary level, salary basis, and duties tests.
Question 7: During a workforce restructuring, which ethical obligation should HR prioritize when communicating with affected employees?
- Minimizing severance costs
- Transparent and timely communication (Correct answer)
- Delaying announcements until legally required
- Sharing only information approved by legal counsel
Correct answer: Transparent and timely communication
SHRM's ethical standards require HR to communicate transparently and timely with affected employees during restructuring events.
SHRM Society for Human Resource Management 2
Under the SHRM Competency Model, which behavioral competency involves the ability to effectively exchange information with stakeholders at all levels?