SHRM-CP Employee & Labor Relations 3

Question 1

Which of the following best describes 'constructive discharge'?

Accepted Answer

An employee resigning because the employer made working conditions deliberately intolerable

Answer

An employer terminating an employee for documented poor performance

Answer

An employer laying off workers due to legitimate economic necessity

Answer

An employee being terminated during a standard probationary period

Question 2

Under the Worker Adjustment and Retraining Notification (WARN) Act, how much advance notice must employers with 100 or more employees provide before a covered plant closing?

Accepted Answer

60 days

Answer

30 days

Answer

45 days

Answer

90 days

Question 3

What is the primary purpose of an Employee Assistance Program (EAP)?

Accepted Answer

To provide confidential counseling and support services to employees facing personal or work-related challenges

Answer

To track employee attendance and productivity metrics

Answer

To administer employee benefits enrollment and compensation changes

Answer

To conduct performance reviews and document disciplinary actions

Question 4

Which approach to workplace investigations best protects both the employee and the organization?

Accepted Answer

Using a neutral, trained investigator who follows a consistent, documented process

Answer

Conducting investigations exclusively by the direct supervisor of the accused

Answer

Allowing the accused party to participate in selecting the investigator

Answer

Resolving all workplace complaints informally without creating a written record

Question 5

What is the key legal distinction between a 'closed shop' and a 'union shop'?

Accepted Answer

A closed shop requires employees to be union members before being hired; a union shop allows new hires a grace period to join

Answer

A closed shop requires union membership after hiring; a union shop requires it before hiring

Answer

Closed shops are legal under the NLRA; union shops are prohibited by Taft-Hartley

Answer

Closed shops exist only in the public sector; union shops are exclusive to the private sector

Question 6

During CBA negotiations, the union demands a 10% wage increase but the company can only support 3%. What is the most effective HR strategy?

Accepted Answer

Present verified financial data and explore non-wage benefits as alternative components

Answer

Immediately accept the union's demand to preserve a cooperative relationship

Answer

Declare an impasse and refuse to engage in further negotiation

Answer

Threaten to outsource jobs if the union does not accept the company's offer

Question 7

Which of the following best describes 'management rights' in a labor relations context?

Accepted Answer

The employer's retained authority to manage business operations not expressly restricted by the CBA

Answer

The union's right to represent all employees within the certified bargaining unit

Answer

The NLRB's power to intervene and resolve workplace disputes between parties

Answer

The government's authority to impose a cooling-off period during strikes affecting national interests