Shopify Shopify Payments and Checkout 2 — Questions and Answers
Question 1: What is 'Shopify Balance' designed for?
- Tracking customer account balances
- A business banking account for Shopify merchants to manage their store revenue (Correct answer)
- Loyalty point storage
- International currency exchange
Correct answer: A business banking account for Shopify merchants to manage their store revenue
Shopify Balance is a financial account that lets merchants receive, manage, and spend their Shopify Payments revenue.
Question 2: What is the purpose of Shopify's 'checkout extensibility'?
- Enabling custom CSS on the homepage
- Allowing developers to add custom UI and logic to the checkout flow without forking it (Correct answer)
- Changing the store's primary font
- Managing shipping rate overrides
Correct answer: Allowing developers to add custom UI and logic to the checkout flow without forking it
Checkout extensibility lets developers customize checkout using Shopify's supported extension framework without modifying core checkout code.
Question 3: What does 'test mode' in Shopify Payments allow you to do?
- Preview the storefront as a customer
- Simulate transactions without processing real payments (Correct answer)
- Run A/B tests on product pages
- Test email marketing campaigns
Correct answer: Simulate transactions without processing real payments
Test mode in Shopify Payments lets you simulate credit card transactions to verify checkout functionality before going live.
Question 4: Which checkout field can be made optional, required, or hidden in Shopify's checkout settings?
- Email address
- Company name (Correct answer)
- Credit card number
- Order total
Correct answer: Company name
Fields like the company name field can be toggled between optional, required, or hidden in checkout settings.
Question 5: What is a 'chargeback' in the context of Shopify Payments?
- A refund issued by the merchant
- A dispute initiated by the customer through their bank to reverse a charge (Correct answer)
- A Shopify subscription fee
- A bulk discount applied at checkout
Correct answer: A dispute initiated by the customer through their bank to reverse a charge
A chargeback occurs when a customer's bank forcibly reverses a transaction, often due to a dispute or fraud claim.
Question 6: What information is required to set up Shopify Payments in the US?
- Only a PayPal account
- Business details, bank account, EIN or SSN, and identity verification (Correct answer)
- A Shopify Plus plan
- A verified Google Business profile
Correct answer: Business details, bank account, EIN or SSN, and identity verification
US merchants must provide business information, a bank account for payouts, and identity verification to activate Shopify Payments.
What is 'Shopify Balance' designed for?