ServSafe Alcohol Test - Primary and Advanced (3) 3 — Questions and Answers
Question 1: A guest presents a vertical (portrait-style) driver's license. What does this most likely indicate?
- The license is expired
- The license holder is under 21 (Correct answer)
- The license is from another country
- The license is a commercial driver's license
Correct answer: The license holder is under 21
Most U.S. states issue vertical driver's licenses to individuals under 21 to help servers easily identify minors.
Question 2: Under dram shop liability laws, an alcohol server can be held legally responsible if:
- A guest drinks too slowly
- A visibly intoxicated guest causes harm after leaving the establishment (Correct answer)
- A guest orders a non-alcoholic beverage
- A guest leaves without paying the bill
Correct answer: A visibly intoxicated guest causes harm after leaving the establishment
Dram shop laws hold establishments liable for harm caused by intoxicated guests who were served alcohol after showing visible signs of intoxication.
Question 3: Which of the following is a reliable method for estimating how intoxicated a guest may be?
- Asking the guest how many drinks they have had
- Counting the number of standard drinks served and time elapsed (Correct answer)
- Checking if the guest is still able to walk
- Observing whether the guest is eating food
Correct answer: Counting the number of standard drinks served and time elapsed
Tracking the number of standard drinks served and time elapsed helps estimate BAC more reliably than self-reporting by the guest.
Question 4: A customer asks you to hold their car keys and promises to call a cab. What is the BEST next step?
- Refuse to hold the keys as it creates liability
- Accept the keys and help arrange safe transportation (Correct answer)
- Call the police immediately
- Ask the customer to leave the premises
Correct answer: Accept the keys and help arrange safe transportation
Accepting keys and assisting with safe transportation is an appropriate intervention that protects the guest and the public.
Question 5: Which type of ID is generally NOT acceptable as proof of age for alcohol purchases?
- State-issued driver's license
- U.S. military ID
- Social Security card (Correct answer)
- U.S. passport
Correct answer: Social Security card
A Social Security card does not contain a photo or date of birth and is not an acceptable form of age verification for alcohol sales.
Question 6: A pregnant guest orders an alcoholic beverage. What should a server do?
- Refuse service because alcohol is harmful to unborn children
- Serve the drink but inform the manager
- Serve the alcohol since it is the guest's legal right as an adult (Correct answer)
- Ask the guest to provide a doctor's note
Correct answer: Serve the alcohol since it is the guest's legal right as an adult
Servers are not legally authorized to refuse service to pregnant adults; alcohol service is a legal right for any adult who is not visibly intoxicated.
Question 7: What does the term 'third-party liability' mean in the context of alcohol service?
- The liability of a delivery driver for transporting alcohol
- The legal responsibility to persons injured by an intoxicated guest who was over-served (Correct answer)
- A tax on alcohol sales to fund public programs
- The duty of the bartender to report income from tips
Correct answer: The legal responsibility to persons injured by an intoxicated guest who was over-served
Third-party liability means the establishment can be sued by individuals harmed by an intoxicated person the establishment over-served.
A guest presents a vertical (portrait-style) driver's license.
What does this most likely indicate?