ServSafe - Alcohol Test 5 — Questions and Answers
Question 1: A guest shows an expired driver's license with a birth date proving they are 30. The server should:
- Accept it since the birth date doesn't change
- Refuse it and ask for a valid, unexpired ID (Correct answer)
- Accept it if a credit card matches the name
- Accept it only for beer and wine
Correct answer: Refuse it and ask for a valid, unexpired ID
An expired ID is not a valid form of identification and must be refused regardless of the birth date shown.
Question 2: Which drink contains the MOST alcohol?
- A 16 oz beer at 5% ABV
- A 5 oz glass of 12% wine
- A cocktail with 3 oz of 80-proof liquor (Correct answer)
- A 12 oz light beer at 4% ABV
Correct answer: A cocktail with 3 oz of 80-proof liquor
Three ounces of 80-proof spirits equals two standard drinks, more than any of the other options.
Question 3: A guest becomes overly friendly, loud, and starts buying rounds for strangers. This most likely indicates:
- Stage one intoxication — lowered inhibitions (Correct answer)
- Normal behavior that needs no monitoring
- Stage three intoxication — loss of consciousness risk
- A medical emergency
Correct answer: Stage one intoxication — lowered inhibitions
Loud, uninhibited, overly social behavior is a classic early sign that alcohol is lowering inhibitions.
Question 4: What should a server do immediately after refusing alcohol service to a guest?
- Document the incident and inform the manager on duty (Correct answer)
- Remove all other guests' drinks as a precaution
- Call the police in every case
- Offer a free dessert as an apology
Correct answer: Document the incident and inform the manager on duty
Documenting the refusal and alerting management protects the server and establishment if the incident is questioned later.
Question 5: Two guests share a pitcher of margaritas, and one shows signs of intoxication while the other seems fine. The server should:
- Stop serving the whole table any alcohol
- Refuse the intoxicated guest but may continue serving the sober guest while monitoring closely (Correct answer)
- Keep serving both since the pitcher was already sold
- Water down the next pitcher
Correct answer: Refuse the intoxicated guest but may continue serving the sober guest while monitoring closely
Service is refused per guest, but the server must watch that alcohol is not passed to the intoxicated person.
Question 6: Which medication-related situation is a red flag for serving alcohol?
- A guest mentions they are taking medication that interacts with alcohol (Correct answer)
- A guest takes a daily vitamin
- A guest wears a fitness tracker
- A guest asks for a low-calorie drink
Correct answer: A guest mentions they are taking medication that interacts with alcohol
Alcohol can intensify or dangerously interact with many medications, so such guests warrant extra caution and slower service.
Question 7: A minor at a private banquet says his parents allow him to drink at home. In an establishment, the server should:
- Serve him since parental permission was given
- Refuse service because on-premise sales to minors are illegal regardless of parental consent (Correct answer)
- Serve him only beer
- Ask the parents to order for him
Correct answer: Refuse service because on-premise sales to minors are illegal regardless of parental consent
Parental permission at home does not authorize an establishment to serve alcohol to a minor.
ServSafe - Alcohol Test 5
A guest shows an expired driver's license with a birth date proving they are 30.
The server should: