ServSafe Alcohol 3 — Questions and Answers
Question 1: Why should a server pay attention to how fast a guest is drinking?
- It predicts the size of the tip
- Rapid drinking raises intoxication risk quickly (Correct answer)
- It determines the table assignment
- It changes the legal serving age
Correct answer: Rapid drinking raises intoxication risk quickly
Drinking quickly raises blood alcohol concentration faster, increasing intoxication risk.
Question 2: What is a recommended response if an intoxicated guest insists on driving home?
- Let them go to avoid a scene
- Offer to call a taxi, rideshare, or another driver (Correct answer)
- Give them coffee and send them out
- Hide their car keys permanently
Correct answer: Offer to call a taxi, rideshare, or another driver
Arranging a safe ride such as a taxi or rideshare helps prevent drunk driving.
Question 3: Which of the following is a behavioral cue of intoxication a server should watch for?
- Ordering food
- Becoming louder and more argumentative (Correct answer)
- Paying with a credit card
- Asking for the dessert menu
Correct answer: Becoming louder and more argumentative
Becoming loud or argumentative is a behavioral sign of intoxication.
Question 4: What does it mean for an establishment to be held liable under dram shop laws?
- It can be responsible for harm caused by an intoxicated guest it served (Correct answer)
- It must serve alcohol to all adults
- It is exempt from checking IDs
- It can only sell beer
Correct answer: It can be responsible for harm caused by an intoxicated guest it served
Dram shop laws can hold an establishment responsible for damages caused by a guest it over-served.
Question 5: When checking an ID, what should a server compare to confirm validity?
- The photo and date of birth against the guest (Correct answer)
- Only the card color
- The guest's clothing style
- The card's plastic thickness alone
Correct answer: The photo and date of birth against the guest
The photo and date of birth should be matched to the actual guest.
Question 6: Which practice helps prevent over-serving alcohol?
- Keeping running tabs invisible to staff
- Tracking how many drinks each guest has had (Correct answer)
- Refilling glasses before they are empty
- Encouraging rounds of shots
Correct answer: Tracking how many drinks each guest has had
Keeping track of each guest's drink count helps prevent over-service.
Question 7: What is the safest assumption when you cannot tell if a guest is of legal drinking age?
- Assume they are old enough
- Ask for valid ID before serving (Correct answer)
- Serve a small drink to test
- Let a coworker decide
Correct answer: Ask for valid ID before serving
Always request valid identification when age is in doubt before serving.
ServSafe Alcohol 3
Why should a server pay attention to how fast a guest is drinking?