Learning and Development Flashcards
7 cards from real SPHR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Learning and Development flashcards as text
A company wants to assess training effectiveness at the behavioral level. Which of Kirkpatrick's four levels does this represent?
Answer: Level 3 - Behavior
Level 3 (Behavior) measures whether participants apply new knowledge and skills on the job after training.
Which instructional design model is most commonly associated with the phases of Analysis, Design, Development, Implementation, and Evaluation?
Answer: ADDIE
The ADDIE model is the foundational instructional design framework with five sequential phases: Analysis, Design, Development, Implementation, and Evaluation.
An HR leader wants to use a 'pull' learning strategy rather than a 'push' strategy. Which approach best exemplifies this?
Answer: A curated learning portal employees access when needed
Pull learning places control with the learner, who seeks out content on demand, versus push learning where content is delivered to employees.
In needs analysis, a 'person analysis' is conducted primarily to determine:
Answer: Which employees need training and what kind
Person analysis identifies specific employees who lack required KSAs (knowledge, skills, abilities) and need training to close performance gaps.
A large multinational corporation uses Communities of Practice (CoPs) as part of its L&D strategy. What is the primary benefit of this approach?
Answer: Facilitating peer knowledge sharing among practitioners with common interests
Communities of Practice enable employees with shared domains to collaborate, share expertise, and co-create knowledge informally.
Which learning theory emphasizes that adults learn best when they understand the relevance of what they are learning to real-life problems?
Answer: Andragogy
Malcolm Knowles' andragogy theory holds that adults are self-directed learners motivated by immediate problem relevance and life application.
A company measures ROI on a leadership development program. Total benefits were $500,000 and total costs were $200,000. What is the ROI percentage?
Answer: 150%
ROI = ((Benefits - Costs) / Costs) × 100 = (($500,000 - $200,000) / $200,000) × 100 = 150%.