SCP-500 Communication & Stakeholder Relations 5

Question 1

A change management board requires proof that a router's configuration was reviewed before a scheduled change. Which SolarWinds capability provides this documentation?

Accepted Answer

NCM configuration baseline comparison report showing pre-change state

Answer

NCM stores configuration baselines and allows before-and-after comparisons, giving change management boards documentary evidence of the pre-change configuration state.

Question 2

An operations manager wants to know which team member acknowledged each critical alert last month. Where in SolarWinds would this information be found?

Accepted Answer

Alert history log, which records the user account that acknowledged each alert along with the timestamp

Answer

The SolarWinds alert history log captures the acknowledging user's account name and the acknowledgment timestamp for every alert event.

Question 3

A service provider managing multiple clients wants to present each client with availability data for only their contracted services. Which SolarWinds architecture approach supports this multi-tenant requirement?

Accepted Answer

Separate Orion accounts per client with node groups and RBAC scoped to each client's devices

Answer

Using separate Orion user accounts combined with node groups and account limitations is the standard SolarWinds approach for multi-tenant access control without separate deployments.

Question 4

During capacity planning discussions, a stakeholder asks how bandwidth utilization has trended over the past 90 days on the primary internet link. Which SolarWinds report parameter configuration is needed?

Accepted Answer

Set the report time range to 90 days and filter by the specific interface on the internet-facing device

Answer

SolarWinds interface reports support custom date range selection, allowing you to generate a 90-day utilization trend for any specific interface directly from collected data.

Question 5

A stakeholder reports receiving duplicate alert emails for the same event. What is the most likely cause and resolution in SolarWinds?

Accepted Answer

Multiple overlapping alert definitions match the same condition; consolidate or deconflict them using more specific trigger criteria

Answer

Duplicate alert emails typically result from multiple alert rules with overlapping conditions; reviewing and tightening trigger criteria eliminates the duplicate notifications.

SCP-500 - Solarwinds Certified Professional Practice Test

SCP-500 - Solarwinds Certified Professional Practice Test

SCP-500 Communication & Stakeholder Relations 5