SC-400 Records Management 5 — Questions and Answers
Question 1: A user applies a retention label to a document in SharePoint, then tries to change the label to a less restrictive one. Under what condition is this allowed?
- Only if the original label does not mark the item as a record (Correct answer)
- Never — labels cannot be changed once applied
- Only if the user has the Records Management role
- Only within 24 hours of the initial label application
Correct answer: Only if the original label does not mark the item as a record
Users can relabel items unless the original label marks the item as a record or regulatory record, which locks the label in place.
Question 2: An organization wants to automatically classify and label scanned contracts using machine learning instead of keywords. Which Microsoft Purview feature should they use?
- Trainable classifiers (Correct answer)
- Sensitive information types
- Keyword query auto-labeling
- Content search with auto-apply
Correct answer: Trainable classifiers
Trainable classifiers use machine learning trained on sample documents to identify content like contracts and automatically apply the correct retention label.
Question 3: Which Microsoft Purview feature should an admin use to verify that a retention label policy has been successfully deployed to all target locations?
- Policy status page in Data Lifecycle Management (Correct answer)
- Compliance Manager assessment
- Audit log query for policy events
- Content search scoped to labeled items
Correct answer: Policy status page in Data Lifecycle Management
The policy status page shows deployment progress and any errors, confirming whether the retention label policy has reached all target Exchange, SharePoint, and OneDrive locations.
Question 4: A company needs records in Teams private chats to be retained for 3 years. Where is the compliance copy of Teams private chat messages stored in Microsoft 365?
- In the user's Exchange Online mailbox hidden folder (Correct answer)
- In a dedicated Teams compliance SharePoint site
- In the Teams backend Azure Cosmos DB
- In the user's OneDrive for Business account
Correct answer: In the user's Exchange Online mailbox hidden folder
Teams private chat messages are stored as compliance copies in a hidden folder within each participant's Exchange Online mailbox, which is where retention policies apply.
Question 5: An admin needs to lock a retention policy to prevent future modifications, even by administrators, to satisfy SEC Rule 17a-4 requirements. Which feature should be used?
- Preservation Lock (Correct answer)
- Regulatory record label
- Compliance boundary lock
- Immutable policy setting
Correct answer: Preservation Lock
Preservation Lock permanently prevents any administrator from disabling or making less restrictive a retention policy, satisfying WORM (Write Once Read Many) regulatory requirements.
Question 6: During a multi-stage disposition review, a record passes the first review stage but is held for a second review by legal. How does Microsoft Purview support this workflow?
- Multi-stage disposition reviews can be configured with sequential reviewer groups (Correct answer)
- A second retention policy must be applied after the first review completes
- Legal must create a separate eDiscovery hold for secondary review
- The record must be exported and tracked manually outside of Purview
Correct answer: Multi-stage disposition reviews can be configured with sequential reviewer groups
Microsoft Purview supports multi-stage disposition reviews where different reviewer groups act sequentially before an item is finally disposed of.
Question 7: An organization needs to demonstrate to regulators that specific records were not tampered with during their retention period. Which combination of Microsoft Purview features best supports this requirement?
- Regulatory record labels combined with audit log records of all label and file activity (Correct answer)
- Sensitivity labels with encryption combined with DLP audit reports
- Retention policies with Preservation Lock and eDiscovery export logs
- Auto-labeling policies combined with Communication Compliance reports
Correct answer: Regulatory record labels combined with audit log records of all label and file activity
Regulatory record labels prevent any modification or deletion, while audit logs provide tamper-evident proof of all actions taken on the record throughout its lifecycle.
A user applies a retention label to a document in SharePoint, then tries to change the label to a less restrictive one.
Under what condition is this allowed?