SC-400 Records Management 4 — Questions and Answers
Question 1: A compliance team wants to ensure that high-value records in Exchange Online are never permanently deleted even if a user empties their Deleted Items folder. Which feature ensures this?
- Preservation Hold Library in Exchange
- Recoverable Items folder with retention policy hold (Correct answer)
- In-Place Archive mailbox
- Litigation hold on all mailboxes
Correct answer: Recoverable Items folder with retention policy hold
When a retention policy or retention label applies a hold, Exchange copies items to the Recoverable Items folder, preventing permanent deletion even by the user.
Question 2: Which statement correctly describes how retention labels interact with retention policies when both apply to the same SharePoint document?
- The retention label takes precedence over the retention policy (Correct answer)
- The retention policy always overrides the retention label
- The setting with the longest retention period wins
- Both apply simultaneously and the strictest outcome is enforced
Correct answer: The retention label takes precedence over the retention policy
Retention labels take precedence over retention policies for the specific item they are applied to, allowing item-level exceptions to broader policies.
Question 3: An organization needs to retain records based on when a specific product model is discontinued. Which event type should be created in Microsoft Purview?
- Product discontinuation event type (Correct answer)
- Asset lifecycle event type
- Employee departure event type
- Contract expiration event type
Correct answer: Product discontinuation event type
Creating a custom event type such as 'Product discontinuation' allows the organization to trigger retention clocks for all related records when that event is fired.
Question 4: A records manager exports the disposition history for audit purposes. Which information is included in the disposition report?
- Who approved the deletion, the deletion date, and the item's label history (Correct answer)
- Only the final deletion timestamp and the approver's name
- Item content, metadata, and deletion approval chain
- Approver email, label name, and sensitivity classification only
Correct answer: Who approved the deletion, the deletion date, and the item's label history
Disposition reports include the approver identity, approval date, and the label applied to the item, providing a complete audit trail for disposed records.
Question 5: Which Microsoft Purview Records Management capability allows reviewers to see the full audit trail of a record during a disposition review?
- Activity history panel in the disposition review interface (Correct answer)
- Content search export with audit log merge
- Compliance Manager action items log
- Data lifecycle management event viewer
Correct answer: Activity history panel in the disposition review interface
The activity history panel within the disposition review UI shows all actions taken on a record, including label applications and edits, to support informed review decisions.
Question 6: A company operates in both the US and EU and needs location-specific retention periods for the same record type. What is the best approach in Microsoft Purview?
- Create separate retention labels for US and EU with different periods and publish them to the appropriate locations (Correct answer)
- Use a single label with adaptive scopes per region
- Apply a global retention policy and override with regional eDiscovery holds
- Create two file plans — one per region — and assign labels accordingly
Correct answer: Create separate retention labels for US and EU with different periods and publish them to the appropriate locations
Creating region-specific retention labels and publishing them only to the relevant SharePoint sites or mailboxes ensures each location follows its own regulatory retention period.
Question 7: An admin configures a retention label with 'Start the retention period based on: When items were labeled.' Which scenario best illustrates the use of this trigger?
- A contract is scanned and labeled on receipt, starting a 10-year retention clock immediately (Correct answer)
- A project file's retention clock starts from when the project was created
- Retention begins when the document was last modified by any user
- The label's retention period starts when the document is first shared externally
Correct answer: A contract is scanned and labeled on receipt, starting a 10-year retention clock immediately
Using the label application date as the trigger is ideal when the clock should begin at the moment of classification, such as when a document enters the records system.
SC-400 Records Management 4
A compliance team wants to ensure that high-value records in Exchange Online are never permanently deleted even if a user empties their Deleted Items folder.
Which feature ensures this?