SAM Cost Optimization & Usage Analytics 2

Question 1

Which metric best indicates software is a candidate for harvesting or reallocation in a SAM program?

Accepted Answer

High installation count with low active usage

Answer

Frequent version updates by users

Answer

Software installed on servers rather than desktops

Answer

Licenses purchased more than two years ago

Question 2

A company pays for 500 Salesforce licenses but analytics show only 310 users logged in during the past 90 days. What is the BEST immediate action?

Accepted Answer

Downgrade 190 inactive users to a lower-tier license or remove them before renewal

Answer

Renew all 500 licenses to avoid service interruption

Answer

Purchase 200 additional licenses to cover future growth

Answer

Migrate all users to an on-premises CRM

Question 3

What does 'license harvesting' mean in the context of SAM cost optimization?

Accepted Answer

Reclaiming unused licenses from inactive users and reassigning them

Answer

Buying licenses in bulk at year-end for a discount

Answer

Archiving old license keys in a secure vault

Answer

Auditing licenses after a software vendor audit request

Question 4

Which tool category provides real-time data on software usage frequency and duration to support cost optimization decisions?

Accepted Answer

Software Metering Tools

Answer

Network Vulnerability Scanners

Answer

Help Desk Ticketing Systems

Answer

Patch Management Platforms

Question 5

An organization discovers it is over-licensed by 200 seats for Microsoft 365 E3. Which approach delivers the fastest cost reduction?

Accepted Answer

Reduce the seat count at the next renewal cycle

Answer

Negotiate a custom pricing tier with Microsoft

Answer

Switch all users to Google Workspace immediately

Answer

Deploy additional virtual machines to consume the licenses

Question 6

What is the purpose of a 'True-Up' in enterprise software agreements?

Accepted Answer

To reconcile actual software usage against contracted quantities and pay for overages

Answer

To upgrade all software to the latest version at a fixed price

Answer

To terminate unused licenses without penalty

Answer

To transfer licenses between subsidiaries tax-free

Question 7

Which of the following is a direct financial benefit of implementing a Software Asset Management program?

Accepted Answer

Avoidance of audit penalties and elimination of unused license spend

Answer

Increased network bandwidth consumption

Answer

Higher software procurement lead times

Answer

Expanded vendor relationship obligations