Salesforce Certification Salesforce Platform App Builder 2 — Questions and Answers
Question 1: Which Salesforce declarative tool is used to create complex multi-step automated processes with screens for user input?
- Process Builder
- Workflow Rules
- Flow Builder (Correct answer)
- Approval Process
Correct answer: Flow Builder
Flow Builder creates Salesforce Flows that can include user input screens, decision branches, loops, and record operations all without code.
Question 2: What is the Salesforce 'App Exchange'?
- A marketplace for third-party Salesforce apps, components, and solutions (Correct answer)
- An internal app migration tool
- A Salesforce connector for external APIs
- An analytics exchange for sharing dashboards
Correct answer: A marketplace for third-party Salesforce apps, components, and solutions
AppExchange is Salesforce's enterprise app marketplace where partners and customers share pre-built apps, components, and consulting services.
Question 3: Which Salesforce feature automates multi-step approval processes with manager escalation?
- Approval Process (Correct answer)
- Escalation Rules
- Workflow Approval
- Flow Approval Step
Correct answer: Approval Process
Approval Processes define multi-step record approval workflows with approvers, actions, and escalation paths configured declaratively.
Question 4: What is the maximum number of relationships a custom object can have in Salesforce?
- 2 master-detail, 40 lookups (Correct answer)
- 5 master-detail, 50 lookups
- 2 master-detail, 25 lookups
- 10 relationships total
Correct answer: 2 master-detail, 40 lookups
A custom object can have a maximum of 2 master-detail relationships and up to 40 lookup relationships.
Question 5: What does a Salesforce 'Junction Object' enable?
- Many-to-many relationships between two objects (Correct answer)
- One-to-one relationships with unique field constraints
- Parent-child hierarchies across three levels
- Cross-object formula calculations
Correct answer: Many-to-many relationships between two objects
Junction Objects have two master-detail relationships to implement many-to-many associations, like a Volunteer linked to both Events and Organizations.
Question 6: Which Salesforce component allows app builders to embed a map on a Lightning record page?
- Google Maps Widget
- Lightning Map Component (Correct answer)
- Map Visualizer
- Geolocation Field Display
Correct answer: Lightning Map Component
The Lightning Map standard component can be dragged onto a Lightning page to display address fields as an interactive map.
Salesforce Certification Salesforce Platform App Builder 2
Which Salesforce declarative tool is used to create complex multi-step automated processes with screens for user input?