SAIWA Professional Standards and Ethics 2

Question 1

A security agent observes a colleague accepting a bribe from a patron. What is the most appropriate action?

Accepted Answer

Report the incident to their supervisor and the licensing authority

Answer

Ignore it as it is not their concern

Answer

Confront the colleague publicly

Answer

Accept a bribe themselves to maintain fairness

Question 2

Which principle requires a security agent to treat all members of the public equally regardless of their background?

Accepted Answer

Impartiality and non-discrimination

Answer

Duty of care

Answer

Chain of command

Answer

Professional indemnity

Question 3

What does duty of care mean for a security agent in Western Australia?

Accepted Answer

A legal obligation to take reasonable steps to prevent foreseeable harm to others

Answer

Only protecting assigned property

Answer

Following employer instructions without question

Answer

Maintaining personal physical fitness

Question 4

A security agent is offered a gift by a regular client after an event. What is the most ethical response?

Accepted Answer

Politely decline and explain company policy on gifts

Answer

Accept it quietly

Answer

Accept it and share with colleagues

Answer

Demand a larger gift for better service

Question 5

Which of the following best describes confidentiality as a professional standard for security agents?

Accepted Answer

Protecting sensitive information obtained during security duties from unauthorised disclosure

Answer

Sharing incident details on social media

Answer

Only discussing work with family

Answer

Keeping your roster confidential from other guards

Question 6

What is the primary purpose of a security agent's code of conduct?

Accepted Answer

To establish minimum standards of professional behaviour and ethical practice

Answer

To increase company profits

Answer

To restrict agents from taking breaks

Answer

To ensure agents wear uniforms