Documentation & Record Management Flashcards
7 cards from real SAC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Documentation & Record Management flashcards as text
A sysadmin discovers that a critical SOP has not been reviewed in three years. What is the BEST immediate action?
Answer: Flag it for review and mark it as 'pending validation' until reviewed
Flagging outdated documents and marking them pending validation warns users while review is scheduled, preventing reliance on potentially incorrect procedures.
Which of the following is a key component of a Configuration Management Database (CMDB)?
Answer: Relationships between configuration items (CIs)
A CMDB records not just individual CIs but also the relationships between them, enabling impact analysis and dependency mapping.
In the context of IT documentation, what is a 'living document'?
Answer: A document that is regularly updated to reflect the current state
A living document is one that is continuously updated as the environment changes, ensuring it always reflects current reality.
Which log format makes it easiest to correlate events across multiple systems using a central SIEM?
Answer: Syslog with consistent RFC 5424 structured fields
RFC 5424 syslog provides structured fields (facility, severity, timestamp, host, message) that SIEMs can parse and correlate across diverse systems.
What is the purpose of a document control number in formal IT documentation?
Answer: Uniquely identify and track a document throughout its lifecycle
A document control number provides a unique identifier that enables precise tracking, retrieval, and cross-referencing throughout the document's lifecycle.
A change was approved and implemented, but no post-implementation review was documented. What risk does this create?
Answer: Lessons learned are lost, making future similar changes more error-prone
Without a post-implementation review, teams cannot capture lessons learned, leaving recurring errors undocumented and unaddressed.
Which approach BEST ensures documentation remains accurate when infrastructure is managed as code (IaC)?
Answer: Generate documentation automatically from IaC code and store it alongside the code
Auto-generating documentation from IaC code (e.g., Terraform docs, README generation) keeps documentation synchronized with the actual infrastructure state.