Technology & Digital Tools Flashcards
7 cards from real RSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Technology & Digital Tools flashcards as text
A bartender uses a digital ID scanner that returns a 'FAIL' result for a customer's driver's license. What should the server do?
Answer: Refuse service and ask for a secondary form of ID
A 'FAIL' result from a digital scanner means the ID did not pass verification, and service should be refused until valid ID is confirmed.
Which feature of a point-of-sale (POS) system is most useful for tracking potential over-service of alcohol?
Answer: Per-customer drink count and time-stamp logging
Per-customer drink count and time-stamp logging allows servers to monitor consumption patterns and identify potential over-service.
An establishment uses an app that flags customers who have been previously banned for intoxication. Under what legal principle should this list be managed carefully?
Answer: Customer privacy and data protection laws
Databases of banned customers must comply with privacy and data protection laws to avoid legal liability related to personal data misuse.
A server notices the venue's electronic age verification kiosk is offline. What is the correct course of action?
Answer: Revert to manual ID checking using established visual verification procedures
When electronic systems fail, staff must revert to trained manual ID verification methods to ensure compliance.
Which digital tool would best help a bar manager review whether a specific server refused service appropriately on a busy Friday night?
Answer: Security camera footage paired with POS transaction logs
Combining security camera footage with POS logs provides a timestamped visual and transactional record of service decisions.
What is a key limitation of UV (ultraviolet) light ID checkers used to detect fake IDs?
Answer: High-quality fakes may replicate UV security features convincingly
Sophisticated counterfeit IDs can replicate UV security features, so UV checkers are not foolproof and should be used alongside other verification methods.
A restaurant implements a mandatory digital alcohol-service training module for all new hires. What is the primary compliance benefit?
Answer: It creates a documented training record that can demonstrate due diligence
Digital training modules generate completion records that serve as evidence of staff education, supporting due diligence defenses in liability cases.