Identifying Intoxication & Intervention Techniques Flashcards
7 cards from real RSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Identifying Intoxication & Intervention Techniques flashcards as text
A guest orders a round of shots for a group of eight people. What is the server's BEST practice before delivering the order?
Answer: Assess each individual in the group for signs of intoxication before serving
Each individual in a group must be assessed independently since intoxication levels vary from person to person.
Which scenario BEST illustrates 'pre-loading' and why it matters for RSA-trained servers?
Answer: A guest who consumed significant alcohol before arriving at the establishment
Pre-loading means guests arrive with an elevated BAC, so servers cannot rely solely on drinks served in-house to assess intoxication level.
A visibly intoxicated guest becomes upset when refused service and threatens to report the server. The server should:
Answer: Stay calm, maintain the refusal, document the interaction, and involve a manager
Maintaining the refusal while calmly documenting and involving management protects both the server and the establishment.
What is the PRIMARY purpose of offering food and water to a guest who appears to be approaching intoxication?
Answer: To slow alcohol absorption and buy time while the guest metabolizes what they've already consumed
Food and water slow absorption and support metabolism, but they do not reverse intoxication that has already occurred.
Under RSA guidelines, which situation represents the clearest case for immediately refusing service?
Answer: A guest who is stumbling, has slurred speech, and is unable to count change correctly
Stumbling, slurred speech, and inability to count change are multiple clear signs of significant intoxication warranting immediate refusal.
When a guest's behavior shifts from friendly to argumentative within a short period, what does this suggest to a trained server?
Answer: Alcohol is affecting the guest's emotional regulation and inhibition control
Rapid mood shifts, particularly from friendly to argumentative, are a recognized behavioral indicator of increasing intoxication.
Which statement about gender differences in alcohol metabolism is TRUE and relevant to RSA training?
Answer: Women generally reach higher BAC levels than men after consuming the same amount of alcohol
Women typically have lower body water percentage and less alcohol dehydrogenase enzyme activity, leading to higher BAC from the same intake.