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Identifying Intoxication & Intervention Techniques Flashcards

7 cards from real RSA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Identifying Intoxication & Intervention Techniques flashcards as text
  1. A guest's companion insists their friend is 'fine' and demands another round. How should the server respond?

    Answer: Make an independent assessment of the potentially intoxicated guest before deciding

    Servers must make their own objective assessment of intoxication rather than relying on companions who may understate the situation.

  2. Which of the following is NOT a recognized behavioral sign of alcohol intoxication?

    Answer: Sudden improvement in coordination and reflexes

    Alcohol is a depressant that impairs coordination; it does not improve physical reflexes or motor skills.

  3. When is the BEST time for a server to establish a drink-counting system during a shift?

    Answer: From the very first drink served to each guest

    Tracking from the first drink gives the most accurate picture of total consumption and allows early intervention.

  4. A guest at a work event is drinking heavily but insists they have an Uber waiting. What is the server's BEST course of action?

    Answer: Refuse additional service if the guest is visibly intoxicated, regardless of transportation plans

    Transportation plans do not change a server's duty to stop serving a visibly intoxicated person.

  5. Which intervention strategy is considered MOST effective when a guest has become belligerent after being cut off?

    Answer: Offer a non-alcoholic beverage and food while a manager speaks privately with the guest

    Offering food and non-alcoholic drinks while involving a manager gives the guest a dignified way to de-escalate.

  6. What does 'responsible service of alcohol' require when a guest who appears intoxicated orders food with another drink?

    Answer: Serve the food but decline to serve additional alcohol

    Food slows but does not reverse intoxication; service of alcohol to a visibly intoxicated person is still prohibited.

  7. A server suspects a guest is intoxicated but isn't certain. According to RSA best practices, the server should:

    Answer: Slow service, offer water and food, and closely monitor the guest before serving more

    Slowing service and monitoring is the appropriate cautious response when intoxication is suspected but not confirmed.