Age Verification & ID Checking Procedures Flashcards
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Read the first 7 Age Verification & ID Checking Procedures flashcards as text
A customer presents an ID that expired two weeks ago but is otherwise valid-looking. What should you do?
Answer: Refuse service because an expired ID is not a valid form of identification
An expired ID is not a valid form of identification and cannot be used to verify age, regardless of how recently it expired.
Which physical security feature is MOST difficult to replicate on a fake ID?
Answer: Laser-engraved or microprinted text
Laser engraving and microprinting require specialized equipment and are extremely difficult to replicate convincingly on counterfeit IDs.
A customer says they left their ID at home but offers to show you their photo on a social media profile. What should you do?
Answer: Refuse service because a social media profile is not a government-issued ID
Only government-issued photo identification is acceptable for age verification; social media profiles have no legal standing as proof of age.
What does the term 'shoulder surfing' mean in the context of ID checking?
Answer: A fraudster watching over your shoulder to learn how you verify IDs
Shoulder surfing refers to someone observing your ID-checking process to identify weaknesses they can exploit to get served in the future.
A customer presents a valid ID but you notice the photo has been altered. What is the correct response?
Answer: Refuse service and, if your establishment's policy allows, retain the ID and notify law enforcement
A tampered ID is a form of fraud; you should refuse service and follow your establishment's policy on retaining fake IDs and contacting authorities.
What is the 'X-date' method used by servers to determine if a customer is of legal drinking age?
Answer: The calculated date before which a person would be under 21 (today's date minus 21 years)
The X-date is calculated by subtracting 21 years from today's date; if the customer's birth date is on or before the X-date, they are of legal drinking age.
A customer shows you an ID where the birth year is clearly different from what is printed elsewhere on the card. What should you do?
Answer: Refuse service because inconsistent information indicates a fraudulent ID
Inconsistent information on an ID is a clear sign of tampering or forgery, and you must refuse service.