RSA NSW Refusing Service 4

Question 1

What record retention period applies to Refusing Service documents under WHS Regulations?

Accepted Answer

Typically 5 years, or 30 years for health monitoring and asbestos records

Answer

No retention required

Answer

1 month

Answer

Until the end of the project

Question 2

What is continuous improvement in Refusing Service management?

Accepted Answer

Systematically reviewing performance, learning from incidents, and implementing improvements to prevent future harm

Answer

Doing the same thing year after year

Answer

Cutting safety budgets annually

Answer

Increasing work speed each quarter

Question 3

What is the significance of Australian Standards for Refusing Service?

Accepted Answer

Many are referenced in legislation making compliance legally required, and they set minimum technical requirements

Answer

They are advisory only

Answer

They are outdated

Answer

They only apply to imported products

Question 4

What is the PCBU's obligation for worker training in Refusing Service?

Accepted Answer

To provide information, training, instruction, and supervision adequate for the worker to perform the task safely

Answer

No obligation exists

Answer

To provide a manual only

Answer

To tell workers to be careful

Question 5

How should new Refusing Service risks be incorporated into existing safety systems?

Accepted Answer

Through review and update of risk assessments, procedures, training, and communication to all affected workers

Answer

Ignore them

Answer

Wait for the next scheduled review

Answer

File them for future reference

Question 6

What is the role of a WHS inspector regarding Refusing Service compliance?

Accepted Answer

To monitor compliance, investigate incidents, provide guidance, and issue improvement or prohibition notices

Answer

To do the work themselves

Answer

To manage the project

Answer

To provide insurance