Role & Professionalism Leadership & Teamwork 2

Question 1

What is 'psychological safety' in a team context?

Accepted Answer

A team climate where members feel safe to speak up, share ideas, and take risks without fear of punishment

Answer

Psychological safety is a shared belief that the team environment is safe for interpersonal risk-taking and honest communication.

Question 2

What are the four stages of team development identified by Bruce Tuckman?

Accepted Answer

Forming, Storming, Norming, Performing

Answer

Tuckman's model describes four stages: Forming (orientation), Storming (conflict), Norming (cohesion), and Performing (productivity).

Question 3

What is delegation and why is it an important leadership skill?

Accepted Answer

Entrusting responsibilities and authority to team members to build capability and manage workload

Answer

Effective delegation builds team capability, manages leader workload, and empowers employees by giving them meaningful responsibility.

Question 4

Which approach is most effective for resolving conflict within a professional team?

Accepted Answer

Collaboration—work together to find a solution that addresses all parties' concerns

Answer

Collaborative conflict resolution seeks solutions that address the underlying interests of all parties and produces the most durable outcomes.

Question 5

What is 'groupthink' and why is it a risk in team decision-making?

Accepted Answer

The tendency of cohesive groups to prioritize harmony over critical thinking, leading to poor decisions

Answer

Groupthink occurs when the desire for group harmony suppresses dissent and critical analysis, increasing the risk of flawed decisions.

Role & Professionalism Practice Test