RMA Patient Care and Safety 2

Question 1

A patient in the waiting room suddenly loses consciousness and collapses. What is the FIRST action the medical assistant should take?

Accepted Answer

Assess responsiveness by tapping the patient's shoulder and calling their name

Answer

Call 911 immediately

Answer

Begin chest compressions

Answer

Retrieve the AED from the wall

Question 2

Which of the following is an example of a 'never event' in healthcare as defined by the National Quality Forum (NQF)?

Accepted Answer

Surgery performed on the wrong patient or wrong body part

Answer

A patient developing a hospital-acquired pressure ulcer stage 2

Answer

A patient requiring a longer hospital stay due to a medication side effect

Answer

A patient falling while walking to the restroom unassisted

Question 3

A patient is being prepared for a procedure requiring contrast dye. Which patient history finding is MOST important to report to the physician BEFORE the procedure?

Accepted Answer

History of shellfish or iodine allergy

Answer

History of migraines

Answer

History of seasonal allergies to pollen

Answer

History of lactose intolerance

Question 4

When transferring a patient from a wheelchair to an examination table, which of the following principles should guide the medical assistant's technique?

Accepted Answer

Use the patient's strong side as the pivot side; stand on the patient's weak side for support

Answer

Lift with a bent back and arms extended for maximum reach

Answer

Stand behind the patient and lift by grasping under the armpits

Answer

Position the wheelchair parallel to the table and move the patient laterally

Question 5

A patient reports they are allergic to penicillin. Which other class of antibiotics has a known cross-reactivity risk due to a shared beta-lactam ring structure?

Accepted Answer

Cephalosporins (e.g., cephalexin)

Answer

Macrolides (e.g., azithromycin)

Answer

Fluoroquinolones (e.g., ciprofloxacin)

Answer

Tetracyclines (e.g., doxycycline)

Question 6

Which of the following describes the purpose of the 'fall risk assessment' performed on patients in clinical settings?

Accepted Answer

To evaluate a patient's risk of falling using validated criteria so that preventive interventions can be implemented

Answer

To identify patients who have fallen in the past and document their history

Answer

To determine whether a patient is eligible for physical therapy

Answer

To assess environmental hazards in the patient's home