Organizational Management and Leadership Flashcards
6 cards from real RHIA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Organizational Management and Leadership flashcards as text
What is the purpose of a staffing model in HIM department management?
Answer: Determine the number and mix of staff needed to meet workload demands efficiently
A staffing model determines the appropriate number and skill mix of staff required to meet departmental workload demands within productivity and budget parameters.
What is benchmarking in the context of HIM operations?
Answer: Comparing an organization's performance metrics against industry standards or best practices
Benchmarking compares an organization's performance data against external standards, peer organizations, or industry best practices to identify gaps and improvement opportunities.
In health information management, what is the purpose of a workforce development plan?
Answer: Identify training, education, and career development needs to build staff competencies for current and future roles
A workforce development plan identifies competency gaps and outlines training, education, and development activities to prepare staff for current responsibilities and future organizational needs.
What does the AHIMA Code of Ethics require of health information management professionals?
Answer: Protect patient privacy, ensure data integrity, and act with honesty and professional competence
The AHIMA Code of Ethics requires HIM professionals to protect patient privacy, ensure data accuracy and integrity, maintain professional competence, and act with honesty.
What is a key difference between a policy and a procedure in healthcare administration?
Answer: A policy states what must be done and why; a procedure describes step-by-step how to do it
A policy establishes the organization's position and guiding principles on a topic (what and why), while a procedure provides specific step-by-step instructions for carrying out the policy (how).
In healthcare quality management, what does the term 'sentinel event' refer to?
Answer: An unexpected occurrence involving death or serious physical or psychological injury, or risk thereof
A sentinel event is an unexpected occurrence involving death or serious harm to a patient, or a situation that risks such outcomes, requiring immediate investigation and response.