Quality Assurance and Improvement Flashcards
7 cards from real RELIAS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance and Improvement flashcards as text
Which of the following best exemplifies 'patient-centered care' as a quality dimension?
Answer: Involving patients in shared decision-making about their treatment
Patient-centered care ensures that individual preferences, needs, and values guide clinical decisions and that patients actively participate in their care.
A run chart showing a consistent upward trend in fall rates over 7 consecutive data points indicates:
Answer: A signal of non-random special-cause variation
Seven or more consecutive points trending in one direction on a run chart signals non-random special-cause variation requiring investigation.
In a quality improvement context, 'waste of overproduction' in Lean refers to:
Answer: Producing services faster than the customer needs them
Overproduction waste occurs when services or products are produced at a rate exceeding what is immediately needed, tying up resources unnecessarily.
Which method helps a quality team reach consensus by having members rate and rank a list of ideas or priorities?
Answer: Multivoting
Multivoting is a group decision-making technique where participants allocate votes across options to collectively narrow down and prioritize a list.
Failure Mode and Effects Analysis (FMEA) is primarily a:
Answer: Proactive tool to identify potential failures before they occur
FMEA proactively identifies potential failure modes in a process and evaluates their likelihood, severity, and detectability before harm occurs.
In healthcare quality, 'equity' as defined by IOM means that care quality should not vary based on:
Answer: Patient gender, ethnicity, geography, or socioeconomic status
Equity requires that care quality is consistent regardless of personal characteristics such as gender, race, ethnicity, geography, or socioeconomic status.
Which quality improvement strategy involves mapping current-state versus future-state workflows to identify and eliminate non-value-added steps?
Answer: Value stream mapping
Value stream mapping is a Lean tool that visually documents all steps in a process to distinguish value-added from non-value-added activities.