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Leadership and Professional Development Flashcards

7 cards from real RELIAS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Leadership and Professional Development flashcards as text

  1. According to situational leadership theory, a leader should adapt their style based on:

    Answer: The follower's task-specific competence and commitment level

    Situational leadership (Hersey & Blanchard) prescribes adjusting leadership style to match the readiness — competence plus commitment — of the individual for a specific task.

  2. A healthcare team is experiencing burnout. Which leadership intervention is MOST evidence-based for addressing this issue?

    Answer: Identifying workload and system-level stressors and working to reduce them

    Evidence supports addressing burnout at the organizational level by reducing systemic stressors rather than placing sole responsibility on individual coping.

  3. Which of the following is a characteristic of a high-reliability organization (HRO)?

    Answer: Maintaining a preoccupation with failure and learning from small errors

    HROs are preoccupied with failure, meaning they actively monitor for and learn from near-misses and minor errors to prevent catastrophic events.

  4. A newly promoted supervisor struggles with delegating tasks because they fear the work won't be done correctly. This is BEST addressed by:

    Answer: Starting with small, low-risk tasks and providing clear expectations and feedback

    Building delegation skills gradually with structured oversight helps supervisors develop confidence while maintaining quality control.

  5. Emotional intelligence (EQ) in leadership is BEST defined as:

    Answer: The capacity to recognize, understand, and manage one's own emotions and those of others

    Emotional intelligence encompasses self-awareness, self-regulation, motivation, empathy, and social skills — all critical for effective leadership.

  6. When delivering constructive feedback, the SBI model requires a leader to describe:

    Answer: Situation, Behavior, and Impact

    The SBI feedback model structures feedback around the specific Situation, observable Behavior, and its Impact on the team or outcomes.

  7. A leader is trying to foster a culture of continuous improvement. Which tool is MOST commonly used to identify root causes of problems?

    Answer: Five Whys technique

    The Five Whys technique iteratively asks 'why' to drill down from symptoms to the root cause of a problem.