A Red Cross instructor is about to start a swimming lesson with a group of adult beginners who appear visibly nervous. What should the instructor do FIRST to address their emotional state?
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A
Begin the skill demonstration immediately so students focus on the task rather than their nerves
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B
Acknowledge that feeling nervous is normal, share a brief story of others who felt the same, and set a low-pressure tone
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C
Tell students that fear of water is irrational and they should push past it
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D
Start with the most challenging skill to get the hardest part over with