RCG Underage Gambling Prevention 2

Question 1

What action must staff take immediately upon discovering a minor using a gaming machine?

Accepted Answer

Immediately stop the minor from using the machine and escort them from the gaming area

Answer

Warn the minor and continue monitoring

Answer

Record the incident and report it to management at the end of the shift

Answer

Contact police before taking any other action

Question 2

Which of the following documents is NOT generally accepted as proof of age at NSW gaming venues?

Accepted Answer

Medicare card

Answer

Australian passport

Answer

NSW driver's licence

Answer

NSW Photo Card

Question 3

A patron appears to be approximately 17 but presents an apparently genuine driver's licence showing they are 19. What should staff do?

Accepted Answer

Accept the ID if it appears genuine and allow entry

Answer

Refuse entry because the patron looks too young

Answer

Request two forms of ID before allowing entry

Answer

Notify management and bar the patron from the venue

Question 4

What regulatory consequences can a licensee face for repeatedly allowing minors to gamble in their venue?

Accepted Answer

Fines, suspension, or cancellation of the gaming licence

Answer

A verbal warning from Liquor & Gaming NSW only

Answer

Mandatory staff retraining only

Answer

A temporary reduction in approved gaming machine numbers

Question 5

How should gaming areas be physically designed to minimise the risk of minors entering?

Accepted Answer

Gaming areas should be clearly defined and physically separated from areas accessible to minors

Answer

Gaming machines should be placed near the entrance for high visibility

Answer

Gaming areas should only operate after school hours

Answer

Gaming areas should use open layouts so staff can see all patrons at once

Question 6

Which staff members share responsibility for checking the age of patrons entering the gaming area?

Accepted Answer

Any staff member working in or near the gaming area

Answer

Only the designated gaming supervisor

Answer

Security personnel only

Answer

The licensee only

Question 7

If a minor found in the gaming area becomes aggressive when asked to leave, what is the correct response?

Accepted Answer

Contact police and attempt to remove them safely without using force

Answer

Allow them to stay to avoid a confrontation

Answer

Permanently bar them from the venue without involving police

Answer

Allow them to finish their current game before escorting them out