RCFE - Residential Care Facility for the Elderly Upholding Resident Rights Questions and Answers

Question 1

A resident's daughter, who holds power of attorney, demands to read all of her mother's personal mail before the resident sees it.
The resident is cognitively intact and has expressed a desire for privacy.
How should the RCFE administrator respond?

Accepted Answer

Give the mail to the resident unopened, upholding her right to private communication.

Answer

Comply with the daughter's request as she has power of attorney.

Answer

Open the mail with the resident and daughter present to mediate.

Answer

Refuse to accept any mail for the resident to avoid conflict.

Question 2

According to California's RCFE regulations (Title 22), which of the following is a personal right that must be afforded to every resident?

Accepted Answer

To manage their own financial affairs.

Answer

To have a private room at no extra cost.

Answer

To smoke in any designated outdoor area of their choosing.

Answer

To have daily housekeeping services provided.

Question 3

A resident frequently complains about the food quality and the lack of activities. He has spoken to staff multiple times but feels his concerns are being ignored. What is the facility required to do to uphold his rights in this situation?

Accepted Answer

Advise him of the facility's grievance procedure and provide contact information for the Ombudsman.

Answer

Tell him that the menu and activities are set and cannot be changed.

Answer

Arrange a meeting with his family to discuss his negative attitude.

Answer

Inform him that he can move to another facility if he is unhappy.

Question 4

Which of the following actions by RCFE staff would be a violation of a resident's right to be treated with dignity?

Accepted Answer

Discussing the resident's incontinence issues in the dining room with another staff member.

Answer

Addressing the resident by their preferred name.

Answer

Assisting the resident with selecting their own clothing for the day.

Answer

Knocking on the resident's door before entering their room.

Question 5

An RCFE must prominently post a list of resident rights. This list must be written in English and in what other circumstance?

Accepted Answer

In any other language in which 5 percent or more of the residents in the facility can only read that language.

Answer

Only in Spanish, as it is the second most common language.

Answer

In a language chosen by the facility administrator based on community demographics.

Answer

It is only required to be posted in English.

Question 6

A resident informs the administrator that they do not want their son, who has been verbally abusive, to visit them anymore. The son arrives the next day and demands to see his parent. What is the administrator's responsibility?

Accepted Answer

Tell the son he cannot visit and refer to the resident's expressed wishes.

Answer

Allow the son to visit but have a staff member supervise the entire time.

Answer

Let the son visit, as family members have an unrestricted right to see residents.

Answer

Call Adult Protective Services immediately before taking any other action.