RCA RCA Problem Definition 3

Question 1

In RCA, what is a 'triggering event'?

Accepted Answer

The immediate event that directly caused the problem to occur

Answer

The final corrective action taken

Answer

The management decision to begin an RCA investigation

Answer

A recurring monthly defect report

Question 2

Why is 'problem containment' considered a separate step from 'root cause identification' in RCA?

Accepted Answer

Containment stops immediate harm while the deeper cause is still being investigated

Answer

Containment replaces the need for root cause analysis

Answer

Containment is only performed after the root cause is confirmed

Answer

Containment is always cheaper than root cause elimination

Question 3

What does a 'problem recurrence' after a corrective action suggest about the original RCA?

Accepted Answer

The true root cause was not identified or addressed

Answer

The corrective action was implemented too quickly

Answer

The problem was too complex to solve

Answer

The corrective action budget was insufficient

Question 4

In RCA problem definition, what does 'extent of condition' mean?

Accepted Answer

Checking whether similar problems exist in other related products, processes, or systems

Answer

The length of time the problem has existed

Answer

The cost of the damage caused by the failure

Answer

The number of employees who witnessed the failure

Question 5

What is the difference between a 'proximate cause' and a 'root cause' in RCA?

Accepted Answer

A proximate cause is the immediate cause of the event; a root cause is the fundamental systemic reason behind it

Answer

A proximate cause is hypothetical; a root cause is confirmed by data

Answer

A proximate cause only applies to safety incidents; a root cause applies to quality defects

Answer

A proximate cause is always human error; a root cause is always equipment failure

Question 6

In RCA, when should investigators use 'operational definitions' for problem terms?

Accepted Answer

At the start, to ensure all team members interpret key terms consistently

Answer

Only when writing the final report

Answer

After corrective actions are implemented

Answer

Only when regulatory agencies require them