RBS Cheat Sheet 2026

The 30 highest-yield RBS facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. Which room has the smallest difference in energy use between Plot 1 and Plot 2? → Toilet
2. Which UK regulatory body is responsible for supervising banks like RBS for conduct and consumer protection? → Financial Conduct Authority (FCA)
3. What is 'regulatory capital' in banking? → The minimum amount of capital a bank must hold as required by regulators to absorb losses
4. What was the difference in the number of graduates in employment between Vietnam and Cambodia? → 145
5. Which of the boxes comes next in the sequence? → A
6. Which of the boxes comes next in the sequence? → E
7. Under the UK's Financial Services and Markets Act 2000, which body is primarily responsible for prudential regulation of major UK banks? → Prudential Regulation Authority (PRA)
8. Which of the boxes comes next in the sequence? → D
9. Which of the boxes comes next in the sequence? → C
10. Which of the boxes comes next in the sequence? → B
11. Under UK regulations, what is the maximum prison sentence for money laundering offenses? → 14 years
12. Which of the boxes comes next in the sequence? → E
13. Which of the boxes comes next in the sequence? → C
14. What is the purpose of the Financial Services Compensation Scheme (FSCS) in relation to RBS customers? → It protects eligible deposits up to £85,000 per person if a bank fails
15. What is GDPR's primary relevance to banks like RBS? → It governs how banks must collect, store, process, and protect personal customer data
16. What is a 'mortgage in arrears' at RBS? → A mortgage where the borrower has fallen behind on scheduled repayments
17. Which competency is MOST likely to be assessed in an RBS role requiring frequent interaction with business clients? → Relationship building and stakeholder management
18. How much energy did the office space use in Plot 1 and Plot 2 combined? → 12,520
19. What is the purpose of a 'stress test' conducted on a bank like RBS? → To assess whether the bank can remain financially stable under adverse economic scenarios
20. Which of the boxes comes next in the sequence? → E
21. How many graduates were unemployed in the 3 countries combined? → 980
22. What does APR stand for in the context of RBS lending products? → Annual Percentage Rate
23. What is 'tipping off' in the context of AML compliance? → Alerting a suspect that they are under investigation or that a SAR has been filed
24. Which regulation requires UK banks like RBS to verify the identity of their customers before opening accounts? → Know Your Customer (KYC)
25. Which of the boxes comes next in the sequence? → A
26. What is the primary purpose of 'Know Your Customer' (KYC) procedures at RBS? → To verify the identity of customers and assess potential risks of illegal activity
27. Which of the boxes comes next in the sequence? → B
28. What does it mean for a mortgage to be 'underwater' or 'in negative equity'? → The outstanding mortgage balance exceeds the current market value of the property
29. What does AML stand for in the context of banking compliance? → Anti-Money Laundering
30. Which of the following is the MOST important quality for an RBS customer service representative to demonstrate? → Active listening combined with clear communication and empathy