RBC Workplace Behaviour and Personality 2 — Questions and Answers
Question 1: A colleague consistently takes credit for your ideas in team meetings. What is the most professional response?
- Confront them aggressively in the next meeting
- Speak to them privately and clearly assert ownership of your contributions (Correct answer)
- Stop sharing ideas to protect yourself
- Report them to HR immediately without talking to them first
Correct answer: Speak to them privately and clearly assert ownership of your contributions
Addressing the issue privately first is professional and allows for resolution without public conflict.
Question 2: When given a task with an unclear deadline, the best action is to:
- Complete it when you have time
- Clarify the deadline with your manager before starting (Correct answer)
- Assume it is urgent and rush through it
- Wait until your manager follows up
Correct answer: Clarify the deadline with your manager before starting
Clarifying expectations upfront prevents misunderstandings and ensures timely delivery.
Question 3: You notice a team member is struggling with their workload. You are slightly ahead on your own tasks. You should:
- Focus only on your own work to stay ahead
- Offer to help or ask your manager if you can assist (Correct answer)
- Tell other colleagues so they are aware
- Wait to see if the manager notices
Correct answer: Offer to help or ask your manager if you can assist
Offering help when you have capacity demonstrates teamwork and a collaborative mindset valued by employers like RBC.
Question 4: Which personality trait is most associated with consistent high performance in banking roles?
- High neuroticism and low agreeableness
- Low conscientiousness and high extraversion
- High conscientiousness and emotional stability (Correct answer)
- High openness with low conscientiousness
Correct answer: High conscientiousness and emotional stability
High conscientiousness and emotional stability consistently predict strong job performance, especially in high-stakes financial environments.
Question 5: A manager gives you feedback that you strongly disagree with. How should you respond?
- Dismiss the feedback and continue working as before
- Listen fully, ask clarifying questions, and reflect before responding (Correct answer)
- Immediately argue your position to defend yourself
- Complain to other team members about the unfair feedback
Correct answer: Listen fully, ask clarifying questions, and reflect before responding
Listening actively and reflecting before responding shows maturity and openness to growth.
Question 6: You are assigned to a project team where two members have a personal conflict. Your best approach is to:
- Take sides with the colleague you are closest to
- Stay neutral and focus on task-related collaboration (Correct answer)
- Avoid working with either of them
- Report the conflict to management immediately
Correct answer: Stay neutral and focus on task-related collaboration
Staying neutral and keeping focus on the work is the most professional approach to interpersonal conflict within a team.
Question 7: Which behaviour best demonstrates integrity in the workplace?
- Covering up a small mistake to avoid blame
- Disclosing an error promptly and working to correct it (Correct answer)
- Only reporting mistakes when they are noticed by others
- Blaming a system error rather than acknowledging personal responsibility
Correct answer: Disclosing an error promptly and working to correct it
Promptly disclosing and correcting mistakes is a hallmark of workplace integrity and builds trust with leaders.
RBC Workplace Behaviour and Personality 2
A colleague consistently takes credit for your ideas in team meetings.
What is the most professional response?