RAMP Checking and Verifying IDs 3 — Questions and Answers
Question 1: When examining a Pennsylvania driver's license, you notice the ghost image (secondary photo) appears darker than the main photo. This is:
- Normal — ghost images vary by print batch
- A potential sign of tampering or a fraudulent ID (Correct answer)
- Caused by UV light exposure over time
- An indication the license was issued in a different county
Correct answer: A potential sign of tampering or a fraudulent ID
Ghost images should be consistent in quality with the primary photo; significant discrepancies may indicate the ID has been altered.
Question 2: Which scenario BEST illustrates 'shoulder surfing' as a risk during ID verification?
- A server checking an ID while a companion looks over the server's shoulder to memorize the process (Correct answer)
- A customer glancing at another patron's drink order
- A manager watching staff to ensure compliance
- A bouncer checking multiple IDs simultaneously
Correct answer: A server checking an ID while a companion looks over the server's shoulder to memorize the process
Shoulder surfing occurs when someone observes the ID verification process to learn how to exploit its weaknesses or steal personal information.
Question 3: An ID scanning device shows 'PASS' for a customer who appears to be under 21. What should a RAMP-trained employee do?
- Trust the scanner completely and serve the customer
- Use the scanner result as the only factor and serve them
- Conduct a manual visual inspection in addition to the scanner result (Correct answer)
- Ask the customer to step aside and notify law enforcement
Correct answer: Conduct a manual visual inspection in addition to the scanner result
Scanners can be fooled by sophisticated fakes; visual inspection must always accompany electronic verification.
Question 4: A customer presents a foreign passport as ID. Under RAMP guidelines, what is the primary concern with accepting it?
- Foreign passports never display a date of birth
- Staff may be unfamiliar with the security features of foreign documents (Correct answer)
- Foreign nationals are not legally permitted to purchase alcohol in the U.S.
- Passports are only valid for international travel, not domestic ID purposes
Correct answer: Staff may be unfamiliar with the security features of foreign documents
While foreign passports are generally acceptable, staff may lack the training to spot fraudulent versions of unfamiliar documents.
Question 5: What is the significance of an ID's laminate peeling or bubbling at the edges?
- It indicates the ID is old and therefore more trustworthy
- It may suggest tampering, such as replacing the photo or altering data (Correct answer)
- Laminate quality varies by state and is not a concern
- It means the ID was stored improperly but is otherwise valid
Correct answer: It may suggest tampering, such as replacing the photo or altering data
Peeling or bubbling laminate is a classic sign that an ID may have been opened and altered, which is a red flag for fraud.
Question 6: In the context of RAMP training, what does 'carding everyone' mean?
- Checking IDs only for customers who look under 30
- Requesting identification from every customer regardless of apparent age (Correct answer)
- Using a card scanner on all IDs presented
- Issuing a drink card to customers who pass ID checks
Correct answer: Requesting identification from every customer regardless of apparent age
Carding everyone eliminates the risk of misjudging age by appearance and demonstrates a consistent, non-discriminatory policy.
Question 7: A customer's driver's license lists their height as 5'10" but they appear to be about 5'5". This discrepancy should cause you to:
- Ignore it — people often lie about height on their license
- Note it as a potential red flag and examine other ID features more carefully (Correct answer)
- Refuse service immediately and confiscate the ID
- Ask the customer to stand against a wall so you can measure them
Correct answer: Note it as a potential red flag and examine other ID features more carefully
Significant discrepancies between physical descriptors on an ID and the actual person can indicate the ID belongs to someone else.
RAMP Checking and Verifying IDs 3
When examining a Pennsylvania driver's license, you notice the ghost image (secondary photo) appears darker than the main photo.
This is: