RAMP Certification Requirements 3 — Questions and Answers
Question 1: What document must a RAMP-certified establishment maintain to demonstrate compliance with its written alcohol service policies?
- A notarized affidavit from each employee
- A written policies and procedures document signed by the licensee (Correct answer)
- Monthly incident reports filed with local police
- A state-issued compliance certificate for each shift
Correct answer: A written policies and procedures document signed by the licensee
Establishments must maintain a written policies and procedures document, signed by the licensee, outlining responsible alcohol service practices.
Question 2: How soon after being hired must a new employee complete RAMP's New Employee Orientation?
- Before the first shift serving alcohol
- Within 30 days of hire (Correct answer)
- Within 60 days of hire
- Within 90 days of hire
Correct answer: Within 30 days of hire
New employees who serve or sell alcohol must complete the RAMP New Employee Orientation within 30 days of being hired.
Question 3: A RAMP-certified establishment loses its certification if which of the following occurs?
- A single customer complaint is filed
- The licensee fails to renew certification before the expiration date (Correct answer)
- One employee fails to attend an optional seminar
- The establishment changes its menu
Correct answer: The licensee fails to renew certification before the expiration date
Failure to renew RAMP certification before the expiration date causes the establishment to lose its certified status and associated benefits.
Question 4: Which type of training course must be used to satisfy RAMP's Server/Seller Training requirement?
- Any online alcohol awareness course
- A PLCB-approved server/seller training program (Correct answer)
- An in-house training module created by the owner
- A training course approved by the federal TTB
Correct answer: A PLCB-approved server/seller training program
Only PLCB-approved server/seller training programs qualify for the RAMP Server/Seller Training component.
Question 5: What is the primary purpose of the RAMP Policies and Procedures component?
- To set pricing guidelines for alcohol sales
- To establish and document the establishment's internal responsible service rules (Correct answer)
- To register all employees with the PLCB database
- To create a marketing plan for reduced-alcohol beverages
Correct answer: To establish and document the establishment's internal responsible service rules
The Policies and Procedures component requires establishments to formally document their internal rules for responsible alcohol service and distribution.
Question 6: If a RAMP-certified establishment is cited for a violation, which factor does the PLCB consider when applying RAMP mitigation?
- The establishment's annual revenue
- Whether the violation is a first offense (Correct answer)
- The number of years the licensee has been in business
- The establishment's seating capacity
Correct answer: Whether the violation is a first offense
RAMP mitigation benefits are most applicable to first-time violations, demonstrating that responsible practices were in place despite the incident.
Question 7: Which of the following best describes the New Employee Orientation under RAMP?
- A two-day workshop held off-site at the PLCB headquarters
- An in-house orientation using PLCB-approved materials covering responsible service (Correct answer)
- A written examination administered by the state liquor board
- A background check process completed by local law enforcement
Correct answer: An in-house orientation using PLCB-approved materials covering responsible service
The New Employee Orientation is conducted in-house by the establishment using PLCB-approved materials to introduce new hires to responsible alcohol service practices.
RAMP Certification Requirements 3
What document must a RAMP-certified establishment maintain to demonstrate compliance with its written alcohol service policies?