Quality Auditor Certification Quality Systems 5

Question 1

Which of the following best describes 'continual improvement' in a QMS context?

Accepted Answer

Recurring activity to enhance performance

Answer

Continual improvement is a recurring activity that enhances the organization's performance by systematically addressing processes, products, and systems over time.

Question 2

Under ISO 9001:2015, which clause covers 'Performance Evaluation'?

Accepted Answer

Clause 9

Answer

Clause 9 of ISO 9001:2015 covers Performance Evaluation, including monitoring, measurement, analysis, evaluation, internal audit, and management review.

Question 3

A fishbone (Ishikawa) diagram organizes potential causes into categories. Which set represents the traditional '6 Ms'?

Accepted Answer

Man, Machine, Material, Method, Measurement, Mother Nature

Answer

The traditional 6 Ms are Man (people), Machine, Material, Method, Measurement, and Mother Nature (environment), used to categorize root causes.

Question 4

What is 'audit sampling' and why is it used?

Accepted Answer

Examining a representative subset of evidence because auditing everything is impractical

Answer

Audit sampling involves examining a representative subset of available evidence to draw conclusions about the whole, since auditing every item is impractical.

Question 5

Which of the following is a key input to the management review process under ISO 9001:2015?

Accepted Answer

Results of internal audits and customer satisfaction data

Answer

ISO 9001:2015 Clause 9.3 specifies that management review inputs must include internal audit results and customer satisfaction feedback, among other items.

Quality Auditor Certification Practice Test

Quality Auditor Certification Practice Test

Quality Auditor Certification Quality Systems 5