Quality Auditor Certification Quality Systems 2

Question 1

Which ISO 9001:2015 clause specifically addresses the context of the organization?

Accepted Answer

Clause 4

Answer

Clause 4 of ISO 9001:2015 requires organizations to determine internal and external issues relevant to their purpose and strategic direction.

Question 2

In a quality management system, what is a 'nonconformity'?

Accepted Answer

Non-fulfillment of a requirement

Answer

A nonconformity is the non-fulfillment of a requirement, whether it relates to a product, process, or system specification.

Question 3

What does the Plan-Do-Check-Act (PDCA) cycle's 'Check' phase involve?

Accepted Answer

Monitoring and measuring results against policies and objectives

Answer

The Check phase involves monitoring, measuring, and evaluating actual results against planned objectives and requirements.

Question 4

Which document defines the scope, objectives, and criteria of a quality audit?

Accepted Answer

Audit plan

Answer

The audit plan defines the scope, objectives, audit criteria, methods, and schedule for conducting the audit.

Question 5

Under ISO 9001:2015, 'documented information' replaces which older terminology?

Accepted Answer

Documents and records

Answer

ISO 9001:2015 replaced the older terms 'documents' and 'records' with the unified term 'documented information'.

Quality Auditor Certification Practice Test