Practice Test Geeks(PSD) Certified Public Safety Dispatcher Practice Test
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Emergency Services and Operations Flashcards

7 cards from real PSD practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Emergency Services and Operations flashcards as text

  1. A police officer fails to respond to radio calls for 15 minutes. The dispatcher should:

    Answer: Attempt contact on all available channels and initiate a welfare check per agency protocol

    Failure to respond may indicate the officer is injured or in danger; immediate welfare check procedures protect officer safety.

  2. Which of the following is an example of an 'open-ended' question a dispatcher might use?

    Answer: 'Can you describe what happened?'

    Open-ended questions invite the caller to provide a fuller narrative, yielding more complete information than yes/no questions.

  3. A dispatcher is notified of a gas leak inside a residential structure. Which resource is the LEAST appropriate initial dispatch?

    Answer: Building inspector

    Building inspectors are not emergency responders; fire, EMS standby, and utility notification are the standard initial response to a gas leak.

  4. Which type of emergency requires the dispatcher to issue a 'BOLO' (Be On the Lookout)?

    Answer: A fleeing suspect or missing person where field units need descriptive information

    BOLOs broadcast suspect or missing person descriptions to all units so they can identify and locate the individual in the field.

  5. During a large wildfire evacuation, a dispatcher's role includes all of the following EXCEPT:

    Answer: Making the decision to declare a federal disaster area

    Declaring a federal disaster area is a governmental and executive authority responsibility, not a dispatcher function.

  6. What is the significance of 'Incident Command Post' (ICP) location selection?

    Answer: It must be upwind and uphill from hazardous materials and in a safe observable location

    Positioning the ICP upwind and uphill keeps command personnel safe from fumes, runoff, and direct exposure to the hazard.

  7. A dispatcher working a shift alone experiences a sudden medical emergency. The FIRST action should be:

    Answer: Activate any emergency alert/duress system and notify a supervisor or coworker immediately

    Dispatcher duress protocols exist specifically to ensure immediate assistance and continuity of dispatch operations if the dispatcher is incapacitated.