Project Planning and Monitoring Quality Assurance & Performance Metrics

Question 1

What is the difference between quality assurance (QA) and quality control (QC) in project management?

Accepted Answer

QA audits processes; QC inspects deliverables for defects

Answer

QA tests deliverables; QC defines quality standards

Answer

QA is done at project close; QC is ongoing

Answer

QA and QC are interchangeable terms

Question 2

Which chart is most useful for identifying the most frequent causes of defects in a project?

Accepted Answer

Pareto chart

Answer

Control chart

Answer

Scatter diagram

Answer

Run chart

Question 3

What does a Key Performance Indicator (KPI) measure in project monitoring?

Accepted Answer

Progress toward a specific project objective

Answer

The number of team members assigned

Answer

Total project budget consumed

Answer

Stakeholder satisfaction scores only

Question 4

What is the purpose of a control chart in quality monitoring?

Accepted Answer

To determine if a process is in statistical control by tracking variation over time

Answer

To assign defect resolution tasks to team members

Answer

To display project milestones on a timeline

Answer

To calculate earned value metrics

Question 5

Which quality management approach emphasizes preventing defects rather than detecting them after the fact?

Accepted Answer

Prevention over inspection

Answer

Acceptance sampling

Answer

Gold plating

Answer

Retrospective review

Question 6

What is a quality audit in project management?

Accepted Answer

A structured review to determine whether project activities comply with quality policies and standards

Answer

A financial review of project expenditures

Answer

A performance review of individual team members

Answer

An end-of-project lessons learned session