Project Planning and Monitoring Project Planning and Monitoring Quality Assurance & Control 3

Question 1

What is the primary difference between validation and verification in project quality?

Accepted Answer

Verification checks that work is built correctly; validation checks that the right work was built

Answer

Validation is done internally; verification is done by the customer

Answer

Verification occurs only at project end; validation occurs throughout

Answer

Validation applies only to software projects; verification applies to all projects

Question 2

What is a quality checklist used for during project monitoring?

Accepted Answer

To systematically verify that required steps or criteria have been completed or met

Answer

To track the names of team members who passed quality training

Answer

To list approved vendors for quality-related materials

Answer

To summarize the project's quality budget expenditures

Question 3

Which of the following best describes 'prevention over inspection' in quality management?

Accepted Answer

It is more cost-effective to design quality into processes than to find and fix defects later

Answer

Inspection should be eliminated from all quality processes

Answer

Prevention costs more money but is required by regulation

Answer

Inspectors should focus only on preventing access to defective products

Question 4

What does a run chart help a quality manager identify?

Accepted Answer

Trends or patterns in process performance over time

Answer

The distribution of defects by cause category

Answer

The relationship between two quality variables

Answer

The acceptable upper and lower control limits for a process

Question 5

In quality management, what is a 'lessons learned' review primarily used for?

Accepted Answer

To capture quality successes and failures so future projects can improve their processes

Answer

To document legal liability for quality failures on the current project

Answer

To replace the post-project quality audit

Answer

To assign corrective actions to team members before project closure

Question 6

What is the significance of setting control limits versus specification limits in quality control?

Accepted Answer

Control limits reflect natural process variation; specification limits reflect customer requirements

Answer

Control limits are set by customers; specification limits are set by the project team

Answer

They are interchangeable terms for the same concept in project quality

Answer

Control limits apply only to manufacturing; specification limits apply to all industries