Project Planning and Monitoring Project Planning and Monitoring Quality Assurance & Control 2 — Questions and Answers
Question 1: What is the purpose of a defect repair review in project quality control?
- To verify that repaired defects have been corrected and meet quality standards (Correct answer)
- To document who was responsible for introducing the defect
- To calculate the financial penalty for defect-related delays
- To close the project phase after defects are found
Correct answer: To verify that repaired defects have been corrected and meet quality standards
A defect repair review confirms that corrective actions taken to fix defects have successfully brought the work into compliance with requirements.
Question 2: Which quality metric measures the number of defects found per unit of deliverable produced?
- Defect density (Correct answer)
- Defect age
- Defect severity
- Defect priority
Correct answer: Defect density
Defect density measures defects per unit (such as per 1,000 lines of code or per deliverable) and helps assess overall product quality.
Question 3: What does 'fitness for use' mean in the context of project quality?
- A deliverable meets the customer's actual needs and intended purpose (Correct answer)
- The project team is physically capable of completing the work
- Tools and equipment are calibrated and safe to use
- The project schedule fits within the available time window
Correct answer: A deliverable meets the customer's actual needs and intended purpose
Fitness for use means that a product or service satisfies the real needs of the customer, not just the written specifications.
Question 4: What is the role of a quality baseline in project monitoring?
- It provides a reference point for measuring and comparing actual quality performance (Correct answer)
- It sets the minimum budget allowed for quality activities
- It lists all defects discovered during project execution
- It defines the hierarchy of the quality assurance team
Correct answer: It provides a reference point for measuring and comparing actual quality performance
A quality baseline documents the agreed-upon quality targets so that actual performance can be measured against them throughout the project.
Question 5: In a fishbone (Ishikawa) diagram, what is the main purpose?
- To identify and organize potential root causes of a quality problem (Correct answer)
- To map the project schedule milestones
- To track defect counts over time
- To assign quality responsibilities to team members
Correct answer: To identify and organize potential root causes of a quality problem
A fishbone diagram visually organizes potential causes of a problem by categories (such as people, process, equipment) to support root cause analysis.
Question 6: What is a 'gold plating' risk in project quality management?
- Adding features or quality beyond what the customer requested, potentially wasting resources (Correct answer)
- Using premium materials that increase project cost beyond budget
- Reporting higher quality metrics than actually achieved
- Applying excessive testing that delays delivery
Correct answer: Adding features or quality beyond what the customer requested, potentially wasting resources
Gold plating refers to providing more than the agreed-upon scope or quality level, which can consume resources without adding approved value.
Project Planning and Monitoring Project Planning and Monitoring Quality Assurance & Control 2
What is the purpose of a defect repair review in project quality control?