Stakeholder Engagement Assessment Flashcards
7 cards from real Project Management practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Engagement Assessment flashcards as text
A project manager is assessing engagement on an agile project. How does stakeholder engagement assessment differ in agile compared to predictive projects?
Answer: Engagement is assessed continuously at the end of each sprint or iteration
Agile's iterative nature means engagement is assessed and adjusted continuously at sprint reviews and retrospectives.
Which scenario represents a stakeholder engagement gap that requires IMMEDIATE action?
Answer: A key decision-maker is currently 'resistant' but the desired level is 'supportive'
A key decision-maker being resistant when support is needed represents a critical gap that could block project progress.
What is the PRIMARY input to the Plan Stakeholder Engagement process?
Answer: Stakeholder register
The stakeholder register provides the foundational list and classification of stakeholders needed to plan engagement strategies.
A project team conducts a stakeholder assessment and discovers that two influential stakeholders have conflicting interests. What is the BEST approach?
Answer: Facilitate a structured dialogue between the stakeholders to find common ground
Facilitating dialogue between conflicting stakeholders surfaces underlying concerns and helps find mutually acceptable solutions.
Which of the following BEST describes the relationship between stakeholder engagement assessment and the risk register?
Answer: Low engagement levels for critical stakeholders can represent project risks that should be logged
Engagement gaps with high-influence stakeholders represent risks that can threaten project success and should be captured in the risk register.
A project manager uses net promoter score (NPS) surveys to assess stakeholder engagement. What does a declining NPS over successive assessments indicate?
Answer: Stakeholder satisfaction and engagement are trending downward and need corrective action
A declining NPS signals that stakeholders are less satisfied over time, indicating engagement strategies need to be revised.
Which engagement strategy is MOST appropriate for a stakeholder with low power but high interest in the project?
Answer: Keep informed
Low-power, high-interest stakeholders should be kept informed regularly as they follow the project closely and can become vocal advocates or critics.