Stakeholder Engagement Assessment Flashcards
7 cards from real Project Management practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Engagement Assessment flashcards as text
A stakeholder who has high power but low interest in the project should be managed using which strategy?
Answer: Keep satisfied
High-power, low-interest stakeholders should be kept satisfied to prevent them from becoming obstacles if their interest increases.
During project execution, a stakeholder engagement assessment reveals that a stakeholder marked 'Leading' has become 'Supportive.' What should the project manager do?
Answer: Investigate what caused the decline and develop a re-engagement plan
A drop from 'Leading' to 'Supportive' signals a potential engagement issue that warrants investigation and a corrective plan.
Which PMBOK process is responsible for monitoring overall stakeholder relationships and adjusting strategies to increase engagement?
Answer: Monitor Stakeholder Engagement
Monitor Stakeholder Engagement tracks stakeholder relationships and triggers adjustments to engagement plans when needed.
A project manager wants to assess whether current engagement activities are effective. Which output BEST provides this information?
Answer: Work performance data
Work performance data captures raw observations about stakeholder engagement activities and their outcomes.
In the stakeholder engagement assessment matrix, what does it mean when the 'C' and 'D' markers are in the same cell for a stakeholder?
Answer: No engagement gap exists and the current level matches the desired level
When current (C) and desired (D) are in the same cell, the stakeholder's engagement is exactly where the team wants it.
A project manager is dealing with a stakeholder who is 'resistant' to the project. Which engagement approach is MOST appropriate?
Answer: Identify their specific concerns and address them through targeted communication and involvement
Resistant stakeholders must be engaged directly to understand and address their concerns before they escalate their opposition.
Which artifact is MOST useful for defining the communication needs, frequency, and format required to maintain stakeholder engagement?
Answer: Communications management plan
The communications management plan specifies how, when, and in what format information is delivered to each stakeholder group.