Stakeholder Engagement Assessment Flashcards
7 cards from real Project Management practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Engagement Assessment flashcards as text
A project manager notices that a key stakeholder has shifted from 'supportive' to 'neutral' on the stakeholder engagement assessment matrix. What is the BEST immediate action?
Answer: Schedule a one-on-one meeting to understand the stakeholder's concerns
A direct conversation helps identify the root cause of disengagement before it worsens.
Which stakeholder engagement level describes a stakeholder who actively works against the project's success?
Answer: Resistant
In the PMBOK engagement model, 'Resistant' stakeholders are aware of the project but actively work against it.
A project team is using a salience model to prioritize stakeholders. Which three attributes does this model assess?
Answer: Power, legitimacy, and urgency
The salience model evaluates stakeholders based on their power, legitimacy, and urgency to determine priority.
During a stakeholder engagement assessment, you find that most stakeholders are 'unaware' of the project. What does this indicate?
Answer: Communication and engagement efforts need to be significantly increased
An 'unaware' status means stakeholders lack the information needed to form opinions, requiring active communication efforts.
What is the PRIMARY purpose of mapping desired versus current stakeholder engagement levels?
Answer: To identify engagement gaps and plan targeted actions to close them
The gap between current (C) and desired (D) engagement levels drives the engagement actions the team must take.
A project manager is conducting a stakeholder analysis mid-project and identifies a new influential stakeholder who was missed in initial planning. What is the BEST course of action?
Answer: Add the stakeholder to the register and assess their engagement needs immediately
Stakeholder identification is iterative; newly identified stakeholders should be added and assessed without delay.
Which tool is MOST useful for visually grouping stakeholders based on their level of power and interest?
Answer: Power/interest grid
The power/interest grid classifies stakeholders into quadrants to help prioritize engagement strategies.