Stakeholder Engagement and Communication Flashcards
7 cards from real Project Management practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Engagement and Communication flashcards as text
Which stakeholder analysis technique plots stakeholders on a grid based on their level of power and interest?
Answer: Power/interest grid
The power/interest grid categorizes stakeholders by their authority and interest level to prioritize engagement strategies.
A project manager is about to close a project. What is an important stakeholder communication activity at this stage?
Answer: Communicating final project results, lessons learned, and formally releasing stakeholders
Project closure communication includes sharing final outcomes, capturing lessons learned, and formally acknowledging stakeholder contributions.
In the salience model, which stakeholder attribute is characterized by the urgency of their claims on the project?
Answer: Urgency
Urgency in the salience model refers to the degree to which a stakeholder's claim requires immediate attention.
A PM is working on a sensitive project and needs to share confidential information with selected stakeholders. Which communication approach is MOST appropriate?
Answer: Targeted secure distribution to identified recipients only
Confidential information should be shared only with stakeholders who have a need to know, through secure and controlled channels.
Which of the following BEST illustrates 'leading' engagement level in the stakeholder engagement assessment matrix?
Answer: A stakeholder who supports the project and actively helps it succeed
Leading stakeholders are fully engaged, supportive, and act as champions who help drive project success.
A project team communicates progress through a visual dashboard updated in real-time on a shared portal. This is an example of which type of communication?
Answer: Pull communication
Pull communication makes information available in a shared location where stakeholders retrieve it at their own discretion.
When managing a multicultural project team, which communication consideration is MOST critical to project success?
Answer: Being aware of cultural differences in communication styles and adapting accordingly
Cultural awareness and adaptability prevent miscommunication and build trust across diverse project teams.