Project Scope and Quality Flashcards
7 cards from real Project Management practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Scope and Quality flashcards as text
A project manager notices that the development team has added a reporting dashboard that was not in the original requirements, believing it would delight the customer. This is an example of:
Answer: Gold plating
Gold plating occurs when the team adds features beyond the agreed scope without customer request, which wastes resources and risks schedule delays.
Which document formally authorizes the project and grants the project manager authority to apply organizational resources?
Answer: Project Charter
The Project Charter is the formal document that authorizes the project and empowers the project manager to use resources.
During quality audits, a team identifies that defects are consistently caused by a single process step. The best tool to visualize this concentration is a:
Answer: Pareto chart
A Pareto chart ranks causes by frequency, helping teams focus on the vital few causes responsible for most defects.
A scope baseline consists of which three documents?
Answer: Scope Statement, WBS, and WBS Dictionary
The scope baseline is composed of the approved project scope statement, the WBS, and the WBS dictionary.
What is the PRIMARY purpose of the Validate Scope process?
Answer: Obtaining formal acceptance of completed deliverables from the customer
Validate Scope focuses on gaining formal stakeholder acceptance of project deliverables, not just verifying quality.
A quality metric that measures the number of defects per million opportunities is known as:
Answer: Six Sigma
Six Sigma is a data-driven methodology targeting fewer than 3.4 defects per million opportunities.
When a project manager uses a fishbone diagram during a quality analysis session, they are identifying:
Answer: Root causes of defects
A fishbone (Ishikawa) diagram is a cause-and-effect tool used to identify the root causes contributing to a quality problem.