Project Quality Management Flashcards
7 cards from real Project Management practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Quality Management flashcards as text
Which output of the Plan Quality Management process provides quantitative measures used to describe quality?
Answer: Quality metrics
Quality metrics are specific, measurable attributes that define what quality means for the project and its deliverables.
What is the main difference between quality assurance and quality control?
Answer: QA is process-focused and proactive; QC is product-focused and reactive
QA evaluates and improves the processes used to produce deliverables, while QC inspects the deliverables themselves to find defects.
Which statistical sampling approach tests every unit in the population?
Answer: 100% inspection
100% inspection examines every single item, eliminating sampling error but at significantly higher cost and time.
A project team is analyzing defect data and groups defects into categories to find the most frequent type. Which tool are they using?
Answer: Histogram
A histogram displays the frequency distribution of defects or data points across categories to identify the most common issues.
What is 'fitness for use' as a quality concept?
Answer: A product fulfills its intended purpose and meets user needs
Fitness for use, introduced by Joseph Juran, means a product or service satisfies the actual needs of the user.
Which quality guru introduced the concept of 'Zero Defects' and the idea that 'quality is free'?
Answer: Philip Crosby
Philip Crosby promoted Zero Defects and argued that quality is free because prevention costs less than the cost of failures.
When a project manager implements corrective actions based on quality control measurements, which process is being performed?
Answer: Control Quality
Control Quality involves measuring deliverables against quality metrics and identifying corrective actions to address deficiencies.