Program Management Professional Benefits Realization Management 2

Question 1

Which phase of the program benefits management lifecycle focuses on defining and documenting expected benefits?

Accepted Answer

Benefits Identification

Answer

Benefits Delivery

Answer

Benefits Transition

Answer

Benefits Sustainment

Question 2

A program manager notices that a planned benefit is at risk of not being realized. What is the best first action?

Accepted Answer

Analyze the root cause and develop a corrective action plan

Answer

Remove the benefit from the Benefits Register

Answer

Report the issue only at program closure

Answer

Assign full responsibility to the component project manager

Question 3

How does benefits realization management differ from project deliverable management?

Accepted Answer

Benefits management focuses on outcomes and value, while deliverable management focuses on outputs and scope

Answer

They are essentially the same process

Answer

Deliverable management has a longer time horizon than benefits management

Answer

Benefits management only applies during program closure

Question 4

The Program Business Case is primarily used to:

Accepted Answer

Justify the program investment by documenting expected benefits and strategic alignment

Answer

Detail the technical specifications of component projects

Answer

Replace the Program Charter in small programs

Answer

Track daily program expenditures

Question 5

Which metric is most appropriate for measuring the realization of a benefit related to 'improved customer satisfaction'?

Accepted Answer

Net Promoter Score (NPS) or customer satisfaction survey scores

Answer

Program cost variance

Answer

Number of component projects completed

Answer

Schedule performance index

Question 6

Benefits transition planning should begin:

Accepted Answer

Early in the program to ensure operational units are prepared to sustain benefits

Answer

Only during program closure

Answer

After all component projects are complete

Answer

When the sponsor requests it