Stakeholder Management and Engagement Flashcards
7 cards from real Professional Scrum Master practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Management and Engagement flashcards as text
Who is primarily responsible for managing stakeholder expectations and engagement in Scrum?
Answer: The Product Owner
The Product Owner is accountable for managing stakeholders, maximizing product value, and communicating the Product Goal and Product Backlog to stakeholders.
During which Scrum event are stakeholders most directly invited to provide feedback on the Increment?
Answer: Sprint Review
The Sprint Review is the formal event where the Scrum Team and key stakeholders inspect the Increment and adapt the Product Backlog based on feedback.
A key stakeholder continuously bypasses the Product Owner and requests features directly from the Developers. What should the Scrum Master do?
Answer: Coach the stakeholder on proper channels and reinforce the Product Owner's role
The Scrum Master should coach stakeholders and the organization to respect Scrum roles, especially the Product Owner's authority over the Product Backlog.
What is the best description of a stakeholder in Scrum?
Answer: People outside the Scrum Team with an interest in or affected by the product
Stakeholders in Scrum include anyone external to the Scrum Team who has an interest in the product or is affected by it, such as customers, users, and sponsors.
How frequently should stakeholders be invited to the Sprint Review?
Answer: Every Sprint
The Sprint Review occurs at the end of every Sprint, and key stakeholders should be invited each time to inspect the Increment and collaborate on the Product Backlog.
A stakeholder insists that a critical bug fix be added to the current Sprint mid-way through. What is the correct approach?
Answer: The Product Owner assesses urgency and may negotiate scope with the Developers or defer to the next Sprint
Only the Product Owner can add or reprioritize items; if scope must change mid-Sprint, that is negotiated collaboratively with Developers, not unilaterally by stakeholder mandate.
What is a key Scrum Master responsibility regarding stakeholders and the broader organization?
Answer: Helping stakeholders and the organization understand and enact Scrum
The Scrum Master serves the organization by leading, training, and coaching in Scrum adoption and helping everyone understand empirical product development.