Product Management Production Management Knowledge 3 — Questions and Answers
Question 1: Which quality control tool displays the frequency distribution of defect causes ranked from most to least frequent?
- Control Chart
- Scatter Diagram
- Pareto Chart (Correct answer)
- Cause-and-Effect Diagram
Correct answer: Pareto Chart
A Pareto Chart visually identifies the vital few causes (often 20%) responsible for most defects (often 80%).
Question 2: What is the purpose of Value Stream Mapping (VSM) in lean production?
- Calculate the financial value of finished goods
- Visualize material and information flow to identify waste and improvement opportunities (Correct answer)
- Map employee career advancement paths
- Document supplier pricing structures
Correct answer: Visualize material and information flow to identify waste and improvement opportunities
VSM creates a visual representation of all steps in a production process, distinguishing value-added from non-value-added activities.
Question 3: A production facility uses 5,000 units annually. Order cost is $50 per order, holding cost is $2 per unit per year. What is the EOQ?
- 250 units
- 500 units (Correct answer)
- 1,000 units
- 2,500 units
Correct answer: 500 units
EOQ = √(2DS/H) = √(2×5000×50/2) = √250,000 = 500 units.
Question 4: Which type of plant layout groups similar machines or processes together regardless of product type?
- Product Layout
- Process Layout (Correct answer)
- Fixed-Position Layout
- Cellular Layout
Correct answer: Process Layout
Process (functional) layout clusters similar equipment together, suited for low-volume, high-variety job shop environments.
Question 5: What distinguishes 'push' production systems from 'pull' production systems?
- Push uses kanban signals; pull uses MRP forecasts
- Push produces based on forecasts; pull produces based on actual downstream demand (Correct answer)
- Push is used for services; pull is used for manufacturing
- Push minimizes inventory; pull maximizes inventory
Correct answer: Push produces based on forecasts; pull produces based on actual downstream demand
Push systems (like MRP) schedule production from forecasts, while pull systems (like JIT/kanban) respond to real customer demand signals.
Question 6: In project management, what does 'crashing' a schedule mean?
- Allowing a project to fail due to budget overruns
- Adding resources to critical path activities to shorten project duration (Correct answer)
- Delaying non-critical tasks to reduce peak resource usage
- Merging parallel project phases into a single phase
Correct answer: Adding resources to critical path activities to shorten project duration
Crashing involves spending additional cost (overtime, extra staff) on critical path tasks to compress the project timeline.
Question 7: Which Six Sigma phase focuses on identifying the root causes of defects using statistical analysis?
- Define
- Measure
- Analyze (Correct answer)
- Control
Correct answer: Analyze
The Analyze phase uses statistical tools like regression, hypothesis testing, and fishbone diagrams to identify root causes.
Which quality control tool displays the frequency distribution of defect causes ranked from most to least frequent?