Product Quality Management Flashcards
7 cards from real Product Management practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Product Quality Management flashcards as text
Which quality methodology originated at Motorola and aims to reduce process defects to 3.4 per million opportunities?
Answer: Six Sigma
Six Sigma was developed at Motorola and uses statistical methods to reduce process variation, targeting fewer than 3.4 defects per million opportunities.
A product manager finds that users rate the product 4/5 for ease of use but 2/5 for reliability. What should be prioritized?
Answer: Investing in reliability improvements
Reliability is a critical quality dimension; a low reliability score directly undermines user trust and product adoption regardless of other scores.
What is the primary goal of regression testing in a continuous delivery pipeline?
Answer: Ensure previously working functionality isn't broken by new changes
Regression testing verifies that new code changes haven't inadvertently broken existing functionality that previously worked.
Which approach to quality management emphasizes continuous small improvements involving all employees?
Answer: Kaizen
Kaizen is a Japanese philosophy meaning 'continuous improvement,' involving all team members in making small, incremental process improvements.
A PM is setting quality acceptance criteria for a new feature. What does 'Definition of Done' (DoD) represent?
Answer: A checklist of conditions a feature must meet to be considered complete and release-ready
Definition of Done is a shared team agreement listing all quality and completion criteria that must be satisfied before work is considered finished.
In the context of product quality, what does 'conformance quality' refer to?
Answer: The degree to which a product meets its specified design requirements
Conformance quality measures how well a product matches its intended design specifications and requirements, independent of how good those specs are.
Which quality dimension is MOST at risk when a team skips user acceptance testing (UAT) before a major release?
Answer: Fitness for use / user satisfaction
UAT validates that a product is fit for its intended use from the end-user perspective; skipping it risks shipping a product that doesn't meet actual user needs.